Cybersecurity Resume

Diego Ramos

Winter Haven, FL · ·

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GOAL ROLE

IT Support / Junior SOC Analyst

AVAILABILITY

Central Florida · On‑site or Hybrid

CLEARANCE

U.S. citizen/resident (add details if relevant)

CORE SKILLS

SECURITY

  • Security fundamentals
  • Risk & safety mindset
  • Basic incident triage

NETWORKING

  • TCP/IP · OSI
  • Wi‑Fi & LAN
  • Subnetting basics

SYSTEMS

  • Windows / Linux
  • CLI · Scripting basics
  • Backups · SOPs

SOFT SKILLS

  • Teamwork · Comms
  • Documentation
  • Customer support

EXPERIENCE

Robert Binns Roofing

2022 – Present
  • Followed safety protocols and risk controls on active job sites.
  • Troubleshot issues collaboratively under time constraints.
  • Maintained accurate documentation and communicated status clearly.

Legoland Florida

2021 – 2022
  • Delivered dependable customer support in a high‑volume setting.
  • Resolved issues quickly and professionally.
  • Built strong teamwork and communication habits.

EDUCATION & CERTS

EDUCATION

Polk State College — Currently Studying

TARGET CERTS

  • CompTIA Security+ (SY0‑701)
  • CompTIA Network+

PROJECTS

Home Lab (Placeholder)

VirtualBox + Ubuntu, SSH hardening, ufw firewall rules.

Network Basics (Placeholder)

Home router config, basic VLAN concept, Wi‑Fi hardening.

Scripting Basics (Placeholder)

PowerShell or Bash: user audit, simple backups.

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